Are you an Entrepreneur?

Not yet - but thinking of starting up, Not yet - I'd like to work with a startup

About Me:

AREAS OF EXPERTISE
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Operations Management
 Framing work direction & plan for associates after assessment of capabilities.
 Setting up targets, SOP & SLA, maintaining CTQ (Critical to Quality) / CTP (Critical to Process) targets while planning the process.
 Planning & analyzing market trends & opportunities; thus evolving & evaluating marketing strategies by providing key inputs.

Process Management
 Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
 Conducting internal process audits & process reviews for ensuring strict adherence to the process parameters/systems as per defined guidelines.

Customer Relationship Management
 Mapping client’s, identifying improvement areas & implementing measures to maximize customer satisfaction levels.
 Setting out quality standards for various operational areas, ensuring a high-quality customer experience while adhering to the SLA’s and work processes.

Planning & Branch Administration
 Conceptualising strategic and operational plans for the branch for drawing a good image and harmonising them with the bank’s macro level plans.
 Implementing competent strategies for boosting business with a view to penetrate new accounts and expand existing ones for meeting pre-determined business objectives and targets.
 Defining service standards and guidelines that serve as benchmark for excellent service delivery thereby contributing towards ameliorated service revenue generation.

Banking Operations
 Handling banking operations related to determining financial objectives, preparing & implementing systems, policies & procedures for streamlining the banking operations.
 Supervising financial restructuring / re-engineering to attain sustainability of various projects.
 Heading complete branch operations with key focus on bottom line profitability by ensuring optimal utilization of available resources.

Risk Management
 Making risk policies, managing risks and implementing effective mechanisms to mitigate them.
 Understanding client’s financial requirements, designing & creating structured notes, developing the Investment Policy Statement for evaluating risk return profile, constraints and investment horizon.
 Analyzing risk appetite of an individual for providing them apt investment solutions, ensuring that solutions provided match the risk profile.

Team Management
 Managing team functions viz. manpower planning, recruitment & selection, induction, performance appraisal, training, etc.
 Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets.

Significant Highlights:
 Conducted research on NASDAQ and NYSE listed companies for corporate governance rating for US client.
Currently working in MNC bank in Pune....

Website:

http://under

Designation

Team Leader

Are you looking for co-founders to start with?

NO

What would you like from the OCC?

Meeting like minded people to work on good projects and improve my own knowledge.

Focus Areas / Interests

IT/ITES, finance, recruiting, banking