One of my associates based in Taiwan gave a project to Bhbaneshwar based IT company through www.scriptlance.com. The company after taking the entire amount upfront has informed my associate that they are unable to finish the project. They keep asking him for more time to complete the project and give it back. He also does not have any legal agreement to take recourse to.
yes, send them a legal notice. I'm sure there must have been a SLA signed and SOW formed before the transactions happened. The legal compliances has to be addressed by your associate through court of law under defined jurisdiction which may be stated in the SLA. btw, why the entire amount was paid upfront? the payment must go through the milestones of the project defined in scope of work. this is a terrible mistake done by your associate too..