• Establish and maintain high levels of customer satisfaction
  • Gather client requirements for all document design and printing projects
  • Completing design projects independently with minimal guidance
  • Advise clients on the best use of media
  • Maintain strong relationships with clients
  • Provide alternative visual and composition ideas to client
  • Adapt existing graphic elements with newly created graphics to complete graphic/digital projects
  • Remain fluent in current industry software (i.e. Quark, Illustrator, Photoshop, Web Publishing, Freehand, etc.) and graphic trends
  • Work with print production staff to ensure hand-off design to production is efficient and error free


  • Listen, understand and communicate effectively
  • Understand digital colour environment and requirements, able to prepress files in this environment
  • Understand colour issues as it relates to offset and digital colour printing
  • Ability to comprehend and translate customer requests to job requirements
  • Ability to work with others in a team environment


  • 2 to 4 years graphic design/fine arts diploma/degree from recognized institution or post-secondary PC; Mac technology or graphics training or equivalent work experience in the graphics industry experience


  • In-depth knowledge and hands-on experience with graphics design; desktop publishing and web page design software; digital colour preflight and prepress workflow competency
  • Creative talent as evidenced by a portfolio of completed work.

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