A place for startup entrepreneurs to meet in Pune
Indian Institute of Training and Development (IITD)
Presents Half Day Interactive online Training on
Customer Centricity – ‘How to create a Wow impact'
Date: 13th October 2020 (Tuesday);
Timing: 09:00 am to 01:00 pm (Login at 8:45 am)
Venue: Online via Zoom
Digital Certificate will be issued to the participants!
This is a half-day session & the content is made very interesting with lots of team exercises, games, videos. We have carefully crafted the module to cover & touch upon all important aspects of this topic. Customer is the king & needs to be the centre of all our transactions. An average customer service is passé & will eventually result in losing out to the competition. We need to have a Wow customer service approach.
This program is excellent for Middle/ Lower staff in all departments Marketing, Finance, accounts, HR etc.
IITD Sr. Expert Faculty:
He is a corporate professional with around 14 years of work experience. He is a CA & MBA (Finance). He has worked with Top & Senior managements throughout his career & accordingly has developed Strong Communication, Organizational & Interpersonal skills. He is highly proficient in IT usage & has strong appetite for number crunching & analytics.
Medium: English/ Hindi
Fees and Registration:
Digital Certificate of Participation will be provided to all the participants.
We look forward to your active participation and nominations in large numbers.
With warm regards,